Privacy Policy
Last Updated: February 4, 2026
1. Introduction
Safehold Investments (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via telephone, email, SMS/text messaging, or other means.
By accessing our website or providing your information to us, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or provide us with your personal information.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name (first and last)
- Email address
- Property address
- Mailing address
- Property details and condition
- Financial information related to property transactions
- Any other information you voluntarily provide
Automatically Collected Information
- IP address and device identifiers
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide cash offers for your property
- Process and complete real estate transactions
- Communicate with you about our services, including via SMS/text messages
- Respond to your inquiries and requests
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or illegal activity
4. SMS/Text Messaging Consent and Terms
IMPORTANT: Please read this section carefully regarding SMS/text message communications.
Consent to Receive SMS/Text Messages
By providing your mobile phone number and submitting a form on our website, calling us, or otherwise providing your phone number to us, you expressly consent to receive SMS/text messages from Safehold Investments at the phone number you provided. These messages may include:
- Responses to your inquiries about selling your property
- Updates about your cash offer or transaction status
- Appointment reminders and confirmations
- Follow-up communications regarding your property
- Promotional messages about our services (if you opt in)
Message Frequency
Message frequency varies based on your interaction with us. You may receive multiple messages per day during active communications about your property.
Message and Data Rates
Message and data rates may apply. Your carrier’s standard messaging rates will apply to any messages you send or receive. Please contact your wireless carrier for details about your messaging plan.
How to Opt-Out
You may opt out of receiving SMS/text messages at any time by:
- Replying "STOP" to any text message you receive from us
- Calling us at 737-888-7355
- Emailing us at care@safeholdinvestments.com
After opting out, you will receive a confirmation message, and no further SMS/text messages will be sent unless you re-subscribe. Opting out of SMS/text messages will not affect other communications such as email or phone calls.
Help
For help or more information about our SMS/text messaging program, reply “HELP” to any message or contact us at care@safeholdinvestments.com or 737-888-7355.
Supported Carriers
Our SMS/text messaging services are supported by major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. However, we cannot guarantee delivery on all carrier networks.
No Mobile Information Sharing
We do not sell, rent, or share your mobile phone number or any information collected through our SMS/text messaging program with third parties for their marketing purposes.
5. Information Sharing and Disclosure
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We may share your information with:
- Service Providers: Third-party vendors who help us operate our business (title companies, closing attorneys, property inspectors, etc.)
- Business Partners: Real estate investors, joint venture partners, or assignees who may purchase your property or participate in the transaction
- Legal Requirements: When required by law, subpoena, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, privacy, safety, or property
Supported Carriers
We do not sell your personal information to third parties for their direct marketing purposes.
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and obtain a copy of your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain data processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at care@safeholdinvestments.com or 737-888-7355.
10. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.
11. Do Not Track Signals
Our website does not currently respond to “Do Not Track” browser signals. However, you can control tracking through your browser’s cookie settings.
12. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
15. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Safehold Investments
Email: care@safeholdinvestments.com
Phone: 737-888-SELL (737-888-7355)